Refund Policy

Last Updated: August 2026

Thank you for purchasing FactsPrep CSV Cleaner. This Refund Policy explains when refunds may be issued for subscriptions and purchases.

Subscription Services

FactsPrep CSV Cleaner operates as a subscription-based software service. Customers may cancel their subscription at any time.

Refund Eligibility

Refund requests may be considered within 7 days of the original purchase date if:

• The service is not functioning as described.
• A technical issue prevents use of the platform.
• The issue cannot be resolved by our support team.

Non-Refundable Situations

• Change of mind after purchase.
• Failure to use the service.
• Lack of required internet access or compatible devices.
• Violation of our Terms of Service.

Subscription Cancellation

Customers may cancel their subscription at any time. Cancellation prevents future billing but does not automatically generate a refund for previous charges.

Contact Us

For refund requests or billing questions, contact:

Email: support@factsprep.com